Roboi Shop shipping, delivery, handling, and logistics terms for AI hardware, robotics systems, edge devices, and enterprise technology products.
Applies to products purchased through Roboi Shop at shop.roboi.ai.
Covers shipping, handling, delivery, logistics, partial shipments, and delays.
Cross-border shipping depends on laws, customs clearance, and logistics feasibility.
Orders are processed after payment, security checks, and inventory confirmation.
This Shipping Policy outlines the shipping, delivery, handling, and logistics practices applicable to products purchased through:
The Platform is operated by Roboi Private Limited (“Roboi”, “Company”, “we”, “our”, or “us”).
By placing an order on the Platform, you agree to this Shipping Policy.
Roboi Shop offers a range of:
As a result, product availability and shipping timelines may vary.
Certain products may:
Estimated shipping timelines displayed on the Platform are indicative only and not guaranteed.
Shipping timelines may vary due to:
Customers acknowledge and agree that delays may occur beyond Roboi’s reasonable control.
Orders are generally processed after:
Processing timelines may vary depending on:
Roboi reserves the right to delay shipment where additional verification is required.
Roboi may use:
Shipping providers are selected based on:
Tracking details may be shared where available.
Since many products are dependent on third-party manufacturers, suppliers, and international logistics channels, delays may occur.
Customers agree that shipping and delivery timelines are estimates only.
Roboi may ship products internationally subject to applicable laws and logistics feasibility.
Risk of loss or damage passes to the customer:
Customers are responsible for inspecting packages upon delivery.
Any visible damage or missing items should be reported within 48 hours of delivery.
Customers are responsible for providing accurate shipping details.
Roboi shall not be responsible for delays or losses caused by:
Additional shipping charges may apply for reattempted deliveries or address corrections.
In cases where shipping or delivery is delayed:
Refunds, cancellations, returns, or replacements shall be governed strictly by the applicable:
Approval of refunds or cancellations for delayed shipments shall be at Roboi’s discretion and subject to supplier, logistics, and procurement status.
Orders containing multiple items may be:
Customers may receive products on different dates depending on availability.
Roboi takes reasonable precautions for safe packaging of electronic and robotics products.
However, customers are advised to:
Roboi shall not be responsible for damage caused after delivery due to improper handling or installation.
Shipping timelines may be affected by events beyond Roboi's reasonable control, including:
Under such circumstances, delivery obligations may be suspended or delayed.
Roboi reserves the right to update or modify this Shipping Policy at any time without prior notice.
Updated versions will be posted on:
For shipping-related assistance, please contact:
